Making business transformation… Strategic, Simple, Sustainable
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Dianne Clapp

Senior Consultant

Dianne is an accomplished international Risk executive. She has direct experience on executive
and advisory boards, consulting, and training with corporations, banks, fin-techs and government
agencies globally.  She has broad experience leading Risk Management organizational design, and related support services. She has a proven track record of delivering technology-based process re-engineering to optimize growth and quality.

Dianne specializes in highly regulated industries including consumer and commercial financial services, insurance, and agribusiness.

Key competencies:

  • Risk Management Organizational Design
  • Operational excellence
  • Process Improvement
  • Data Quality, Flow, Innovation, Governance, and Access
  • Risk Appetite, 1st-2nd-3rd Line of Defense Positioning
  • Behaviour Modeling, Portfolio and Process Analytics
  • Six Sigma
  • Policy and Procedure Implementation

In addition to certification in Compliance and as a Six Sigma Master Blackbelt, Dianne periodically retrains in Risk Appetite Dynamics, Model Management, Regulatory Heightened Expectations, Industry and Environmental Risks, Data Governance and Cyber Risk. She attends and speaks at multiple industry conferences annually, including Risk Minds, SEBA CROs, and ABA Risk Leaders.

Dianne’s industry experience includes executive Risk, Operations and IT positions at Citibank, GE Capital, and Bank of the West. She has most recently consulted for various credit unions and Fin-Tech startups, specifically guiding them on transformations necessary to be “Ready to Grow”.

Dianne earned her MBA with a focus on Quantitative Analysis and a B.A. in Economics from
California State University Northridge. She additionally completed an international exchange
program at the Universidad Complutense de Madrid in Spain. She is fully bi-lingual in
English and Spanish.