Bluestone Programs | Advanced Leaders Certificate
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Advanced Leaders Certificate Program
Five part series designed for existing leaders with a desire to build skills
Customer Centricity – Become a confident advanced-level leader by learning to harness the power of the customer perspective. You will learn to:
- Build and effectively manage customer relationships
- Cultivate global strategic relationships
- Remove barriers to next level customer service
- Identify the metrics that are important to your customer, and how to problem solve with the customer’s expectations in mind
One Day Course – Live or Virtual Facilitation
Leading Change Initiatives – Identify how to help your team adapt to changes in the workplace successfully and how to sustain the change by learning how to:
- Build a plan for change with proven change leadership techniques
- Apply sustainable techniques for making change last
- Communicate a vision and need for change effectively and with impact
- Maintain productivity, while helping team members adapt to the change
One Day Course – Live or Virtual Facilitation
Developing and Executing Strategy – Design a practical execution plan to take your organization to the next level. This course also introduces the basics of building a business strategy. Learn to :
- Create a business strategy with practical operating and execution tactics
- Clearly communicate your vision, allowing employees to naturally align
- Identify the right tools and techniques to help to manage your business strategy
- Add more impact to your communications by thinking strategically
One Day Course – Live Facilitation
Critical Thinking – Utilize your current knowledge, past experiences, and strategic thinking to learn how to :
- Turn incomplete or ambiguous issues into a clearly defined direction
- Identify links between problems and systems that can lead to improved strategies
- Recognize alternative approaches for more effective solutions
- Reduce or manage risk and stress
One Day Course – Live or Virtual Facilitation
Next Level Leadership – Bring your ‘A’ game to enhance your potential by learning to:
- Recognize changing expectations as you move up in leadership roles
- Identify the keys to driving employee performance
- Have those tough discussions confidently and effectively
- Use conflict to foster teamwork
- Inspire employees to do their best each day with a supportive environment
- Build a balanced personal agenda
One Day Course – Live Facilitation