Making business transformation… Strategic, Simple, Sustainable
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Advanced Leaders Certificate Program (Five part series designed for existing leaders with a desire to build skills)

 

Customer Centricity – Become a confident advanced-level leader by learning to harness the power of the customer perspective.  You will learn to:

  • Build and effectively manage customer relationships
  • Cultivate global strategic relationships
  • Remove barriers to next level customer service
  • Identify the metrics that are important to your customer, and how to problem solve with the customer’s expectations in mind

                         One Day Course – Live or Virtual Facilitation

 

Leading Change Initiatives – Identify how to help your team adapt to changes in the workplace successfully and how to sustain the change by learning how to:

  • Build a plan for change with proven change leadership techniques
  • Apply sustainable techniques for making change last
  • Communicate a vision and need for change effectively and with impact
  • Maintain productivity, while helping team members adapt to the change

                         One Day Course – Live or Virtual Facilitation

 

Developing and Executing Strategy – Design a practical execution plan to take your organization to the next level. This course also introduces the basics of building a business strategy.  Learn to :

  • Create a business strategy with practical operating and execution tactics
  • Clearly communicate your vision, allowing employees to naturally align
  • Identify the right tools and techniques to help to manage your business strategy
  • Add more impact to your communications by thinking strategically

                         One Day Course – Live Facilitation

 

Critical Thinking – Utilize your current knowledge, past experiences, and strategic thinking to learn how to :

  • Turn incomplete or ambiguous issues into a clearly defined direction
  • Identify links between problems and systems that can lead to improved strategies
  • Recognize alternative approaches for more effective solutions
  • Reduce or manage risk and stress

                         One Day Course – Live or Virtual Facilitation

 

Next Level Leadership – Bring your ‘A’ game to enhance your potential by learning to:

  • Recognize changing expectations as you move up in leadership roles
  • Identify the keys to driving employee performance
  • Have those tough discussions confidently and effectively
  • Use conflict to foster teamwork
  • Inspire employees to do their best each day with a supportive environment
  • Build a balanced personal agenda

                         One Day Course – Live Facilitation